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Case Studies

At ETA we have built a community of clients who love our products and services. But don't take it from us, read each of our case studies for real life examples of how we helped our clients achieve their technology goals.

Conicelli Auto Group
Conicelli Auto Group is a multi franchise automobile dealership in Southern Pennsylvania. This longtime client of Expert Technology Associates needed a strategy that would allow them to have seamless communication throughout two locations. ETA devised a solution utilizing Voice Over IP (VoIP) technology that allowed them to utilize the existing technology which was easily enabled for IP technology to connect multiple locations together.

Read the Conicelli Auto Group case study.

Wilkie-Lexus Auto Dealership
Wilkie-Lexus in Haverford, PA has been recognized as an Elite Dealership with Lexus for 14 years running. The designation of being an "Elite Lexus" dealership has translated into significant growth for Wilkie, buoyed by a continuing high level of repeat customers. As Wilkie's customer base continued to grow and expand into the far suburbs, they saw an opportunity to build a new Customer Convenience Outlet in Chester Springs, PA. Wilkie's priority was to build this state-of-the-art Customer Convenience Outlet with technology that enhanced the level of customer service.

Read the Wilkie-Lexus Auto Dealership case study.

The Gift of Life Donor Program
The Gift of Life Donor Program is responsible for recovering and distributing organs and tissue used in life-saving and life-enhancing transplants. Upon moving to a new facility, they needed effective communications technology including streamlined carrier services and recording capabilities (to document sensitive calls to donor families) and an efficient, accountable call center. It was imperative for any vendor under consideration for the project to understand the urgency of the tasks at hand. 

Read the Gift of Life case study.

Rumsey Electric
For more than a century Rumsey Electric Company has been a dynamic partner with business and industry in the Tri-State area by providing state-of-the-art electrical products and services. Through nine locations in Delaware, Pennsylvania and New Jersey Rumsey specializes in automation products and systems, construction and MRO supplies, lighting, substation and switchgear equipment, and public utility products. As the business continued to grow Rumsey needed a more efficient and effective communications system that provided customers immediate access to the right Rumsey expert no matter the location.

Read the Rumsey Electric case study.

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