December 19, 2013 ETA News, Uncategorized A group of Mitel MiVoice Office (formerly known as 5000/HX) customers gathered together on Tuesday, December 17th at ETA’s headquarters for an informational session. Attendees learned about the latest features and technology available on Mitel’s most recent software release for their MiVoice Office communications platform. ETA’s Sales Engineer, Heather Pearson, led the discussion, where she explained some of the most commonly used features and applications on the platform, including Dynamic Extension, Hotdesking, MeetMe Conferencing, and the MiCollab Client (formerly UCA). Within the presentation, Heather Pearson conducted an interactive session to provide attendees with an opportunity to view all of the latest advancements made to the user and administrator web-based portals. The discussion wrapped up with a brief talk about the best ways to ensure business continuity when dealing with communications outages. Following the presentation, guests were treated to a free lunch coupled with a meet & greet session with their ETA team. One lucky attendee was fortunate enough to win a brand new MiVoice 5360 IP Phone along with the associated license at the conclusion of the event!