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The ETA Difference

There are many companies out there offering voice and data communication services. However, there is only one company that offers a distinctive blend of highly informed consultation along with expert delivery and back office support. We lead our clients to make the right choices for them, rather than being lured by the latest hype and marketing buzz.

Here are just eight reasons why ETA is truly a cut above the rest:

1.       ETA Methodology – With your ongoing satisfaction as our ultimate measurement, ETA makes sure you realize the business value you are counting on from your technology decisions. Our company has been designed with customer outcomes as our focus. This creates the need for our staff to be made up of experts in the areas of Design, Implementation, Installation and Support for every application, technology platform, managed service, carrier service, and data networking solution we offer.

2.       ETA MyWay eliminates the burden of facing unknown charges and unplanned expenses to keep your business operating as you desire in today’s world. The MyWay program allows companies to choose the combination of applications, technology and services they desire for one monthly fee. The program includes the flexibility to take advantage of emerging technology and applications as business needs dictate over time rather than being limited by the constraints of traditional purchasing. 

3.       ETA ResponseSquad ensures that your company is in excellent hands. Our specially trained technical team is always ready to respond to a client’s emergency service needs from 0-to-90 minutes, 24 hours a day, seven days a week. These experts are also experienced in storm and disaster recovery providing you with desired results during the most stressful and crucial times.  

4.       ETA Model Home – At ETA we have similar needs and challenges in running our business smoothly, just as anyone else in the business world does. That is why the very technology and applications we offer to fit your solutions are put to use right in our ‘home’. The ETA Model Home Team has a focused responsibility to evaluate, dissect, implement, install, and train our internal staff on every new product that ETA makes part of our offerings. If we recommend it, you can see it in action throughout ETA’s operations, not just in a demonstration room.

5.       ETA Customer Education Series – ETA has tremendous expertise from a combined hundreds of years of experience being hands-on in all that we do. Plus, we are constantly on the forefront of the latest technology and industry trends. Our Customer Education Series, free events featuring prominent Industry figures and our own ETA experts, is just one way we are committed to passing on valuable insights that our clients can use to guide their business strategies and make well-informed decisions.

6.       ETA Quality Assurance Lab puts all of the equipment we recommend through a battery of initialization and performance tests to ensure that the solution hardware and software we are set to deploy for our clients’ projects will perform at the highest levels.

7.       ETA MoveSmooth provides our clients with an organized move plan for even the most complicated and aggressive location change projects. Our location move solutions are designed to be exceptionally swift and comprehensive, covering everything from infrastructure planning to installation and contracted carrier services.

8.       ETA University is our continuous learning initiative. This ensures that all our team members are trained in the newest and most sophisticated communication systems and applications on the market today. 

 

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