INFORMATION FOR EXISTING ETA CUSTOMERS
ETA Escalation Procedures
The instructions below detail how to submit or escalate a technical issue to ETA for each service we offer:
- How to submit or escalate an issue with your Mitel (Formerly Inter-Tel) On-Site Phone System (PBX)
- How to submit or escalate an issue with your VoxNet Hosted PBX (Hosted VoIP)
- How to submit or escalate an issue with your Phone/Internet Service Provider (Carrier Services)
- How to submit or escalate an issue with your PoweredUp!™ Managed IT Services
Complete the form below and one of our business phone system and VOIP specialists in Pennsylvania will contact you within 24 business hours. For immediate technical support, please contact technical support directly.
WHAT OUR CLIENTS HAVE TO SAY
"Expert Technology Associates understands our business and advises us well. The technicians are as dedicated and terrific as can be. There seems to be a pretty special mix of great people, great talent and great experience at ETA. I have confidence dealing with such a well-managed company."
Glenn Eckard: President
Business 21 Publishing
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