PBX (Private Branch Exchange), Philadelphia, PA

VOIP Systems Pennsylvania

A PBX is the device that connects your phones to each other and to the Public Switched Telephone Network (PTSN) via trunk lines. The PBX system acts as a switchboard. Traditionally, a business would lease separate telephone lines for each extension, including phones, faxes and peripherals. A PBX system used with VoIP (voice over internet protocol) allows the business to reduce the number of leased lines, driving down telecommunication costs.

A Brief Evolution of PBX


  • Originally, businesses use analog PBX’s to allow employees to make calls within their own building or connect to an outside line bypassing the receptionist.
  • Additional flexibility is added to the PBX system to enhance the existing communication system. PBX systems begin to be integrated with computer technology, making call handling and administration easier.
  • The digital age of PBX also brings valuable functions and greater reliability.
  • The explosion of the virtual business world leads to the integration of voice and data-VoIP is a function of the integration of voice and data. The PBX becomes the virtual PBX or IP PBX. This evolution rises to facilitate the needs of employees working in a variety of geographical locations: in the Philadelphia, Pennsylvania office, on the road, at home or abroad.

The Speed of Virtual Business

Virtual Business PBX System Philadelphia, PA

Gone are the days of 9am to 5pm. Business hours are now 24/7. Employees must manage their business communications from every location at all hours of the day including accessing messages, emails, faxes and live phone calls. This is possible using a virtual PBX system and VoIP telephone service. These virtual business systems integrate voice and data networks into a single system, reducing costs, and improving functionality.

 


The main benefits of a virtual VoIP PBX System are:

  • Elimination of hardware with the VOIP service.
  • Reduction of cost using a VoIP system for long distance.
  • The virtual system is fully scalable.

Expert Technology Associates serves clients in Philadelphia, PA and nationwide. Would your business benefit from a virtual PBX and VoIP system? Call us today for a free virtual PBX and VoIP system evaluation!