June 1, 2010 Virtualization Most businesses today rely on several servers to provide brainpower to everything from email operations and computing performance, to voice communications and phone systems applications. With such a wide range of demands on a physical infrastructure, most IT professionals are asking themselves: Is my data center designed for maximum efficiency? Many professionals who have already reviewed their IT configurations have pinpointed virtualization as the way they can significantly increase efficiency and optimize their systems. Virtualization is not a new concept, but, traditionally, has not been able to integrate with real-time voice applications. That is, until now. Wait. Just what is Virtualization? Server virtualization is a method of condensing infrastructure and maximizing computer performance by allowing two or more virtual machines to co-exist on one server. This transforms what was previously strictly a “one server, one application” structure, into a “one server, multiple applications” model. In other words, you could maintain both a Microsoft Windows virtual machine and a Mac OS X virtual machine on one piece of hardware. Until recently, this ability to virtualize hardware could not apply to real-time applications, such as voice systems, due to operational time delay. A 4-second delay in delivery might not impact an email message, but such latency would compromise the effectiveness of phone and teleconference usage. Voice Virtualization Together, Mitel® and VMware®, the market leader in virtualization, broke this latency barrier between real-time and non-real time business applications, enabling Mitel’s unified communication applications to run on VMware’s virtualized platform. This means that your telephony hardware can be condensed right along with your computing infrastructure, further streamlining your communications network with simplified voice administration. There are many advantages to the virtualized voice environment that only the Mitel and VMware platform can provide. Just a few include: Maximize IT resources: According to VMware, “about 70% of a typical IT budget in a non-virtualized data center goes towards just maintaining the existing infrastructure.” However, with virtualization, your physical data center is condensed and upgrades and voice management tasks are simpler, which enables your IT department to spend more time innovating rather than playing catch up. Hardware consolidation: Cut hardware and operational costs by up to 50% by letting few pieces of hardware do the work of many. Improve energy efficiency: Reduce energy costs and consumption by up to 80% without sacrificing functionality. Increase savings: Save more than $3,000 per year for every server workload virtualized. As a long time Mitel partner and solutions provider, it’s ETA mission to keep customers educated about new advancements and technical solutions that provide a competitive advantage and make a positive impact on a company’s bottom line. To see a real world example of how voice virtualization has done this, check out this case study about Gallagher, Flynn & Company (Adobe PDF, 2.62 MB). To learn more about virtualization solutions, please read VMware’s white paper (PDF) providing an overview of virtualization. Then give us a call, or use the “Reach Out Today!” form at the side of this page. We’d be happy to help answer any questions you have about how virtualized voice can help your business.