We heard back in December 2013 that 40 million credit and debit card numbers were stolen from individuals who made in-store purchases at Target.  To make things worse, on January 10, 2014, Target confirmed this statement while also adding that hackers stole personal information – including names, phone numbers, and email and mailing addresses –… Read More

Back in January of 2013, we created a list of three technology trends that we felt would be game-changers throughout the year. The first was the adoption of mobile technologies as the primary means of communication.  Users have found ways to mobilize just about everything in their lives, empowering them to be more productive, efficient… Read More

Last October, Gartner predicted that 2013 would be the year that mobile devices overtook PCs as the most common Web access tool. Though we’ll have to wait until the end of the year to learn if this prediction became reality, with the ever-increasing adoption rate of mobility technology, including smartphones and tablets, it’s safe to assume that… Read More

The ability to support a remote workforce is becoming increasingly important to small- and medium-sized businesses across industries. Why? Because the practice of having some employees work “virtually” can be cost-effective, provide employers and employees with enhanced flexibility, and, in some cases, enable businesses to employ workers in different geographical areas without having to commit… Read More

With the start of every New Year, there are countless “Top” lists predicting what will be the year’s biggest and most significant technology trends. There’s always a lot to grasp on these lists, so let’s take a moment to briefly break down a few of the “Top Trends”, specifically ones that impact your business’ communications… Read More

Gone are the days of in-the-office from 9am to 5pm. Now, business hours are 24/7. And workers often times operate in spaces other than the main office, including from home and on the road. So how do different types of workers maintain a uniform level of superior business continuity and professionalism despite their different, and… Read More

Instead of giving you insight into a specific technology or best practice as we normally do each month, we thought it would be helpful to provide you with insight into something else we’re very excited about – the technology we’re using here at ETA! When it comes to running our company smoothly, ETA has the… Read More

For most of us, it’s right there on our business cards: our office phone number. No guessing games or special tricks as to how to contact us are included. But, when you hand those cards over to the people across from you in a meeting, what really happens when they try calling you? For most… Read More

Most businesspeople use several different tools and devices to communicate.  At a minimum, you probably use a phone at your office, a cell phone and email.  Many also use services like instant messaging and Web conferencing. Very simply put, Unified Communications (UC) “combines” all of these technologies to allow you to better and more seamlessly communicate and collaborate with… Read More

It’s clear that mobility is essential in today’s business climate. Just look in any airport lounge, coffee shop or city street and you’ll see people conducting business on their cell phones. Walk around most companies, and you’ll notice employees taking business-related calls on their Smartphones between meetings or on the way back to their desks.… Read More